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Robinsons opens 47th store in Talisay CEBU


Freeman Cebu November 30, 2009 CEBU, Philippines - Seeing the huge potential to set up a supermarket in the south given its growing population, Robinsons has just opened their 47th store in the country located in Talisay to further cater to the needs of the residents in the city and the nearby areas.

During the grand opening of Robinsons supermarket in South Central Square in Lawaan Talisay, Danilo Lim, Robinsons supermarket general manager shared that Cebu has always been part of their plans due to the good feedback that their two supermarkets in Cebu has reaped.  Continue reading here

Online Retail Thriving: 8% Growth Expected This Holiday Season but are Philippine merchants taking note?


From the NY Times In its State Of Retailing Online 2009 report, Forrester Research reported that the vast majority of Web retailers were not only profitable in 2008 - in a recession - but also that their overall level of profitability grew.
My commment;  But has Philippine merchants noticed the trend and are they adapting to sell worldwide?  Here is a area for growth and expansion and Filipino merchants need to take note. 

The e-commerce market is expanding, due to a combination of factors.

Also brick-and-mortar businesses are migrating more of their operations online. We also have technology advances to thank: better recommendations technology, social media, the emergence of mobile commerce.

E-commerce Continues to Grow, Despite Economy

In the State Of Retailing Online 2009 report, Forrester Research reported that retailers saw their Web divisions grow by 18% in 2008. Given that Forrester described 2008 as "one of the worst years ever" in retail, that's significant growth in online retail activity. 
Continue reading here

Internet supermarket booms in bad times, Selling online a golden opportunity for Filipino business


- The Internet global supermarket is booming because people and businesses are looking for bargains and new outlets in bad times, a new report says.  (My comment, Philippines has a golden opportunity for big and small businesses to embrace this technology and sell sell sell to the world.  Example is the recent Pacquiao rumble where people wanted to buy tshirts, and much more and where were the Filipino merchants like Island Souvenirs online, seems they and others are missing a golden opportunity)

And the this great global shopping mall can only expand rapidly as mobile phone use explodes, the Chinese get involved and advertisers jump in, the OECD forecasts.

But the e-trade revolution is being held back by hidden frontiers, ranging from concerns over privacy of personal information, language problems, delivery costs and taxation and regulation barriers.
As the Christmas spending spree, vital to many retailers and manufacturers around the world, gets under way, the OECD also highlights other worries for consumers.

For example, Santa Claus may never turn up with the goods, or the purchases may be defective, or payment details may be stolen.

These are among the obstacles to increased cross-border trade, paradoxically even within the European Union, which the Organisation for Economic Cooperation and Development lists in a report on a conference under the heading: "Empowering e-consumers."

The report found that the financial crisis had breathed new life into electronic commerce, with sales rising in Europe, the United States and China at a time when the store-based retail sector struggles as consumers' disposable income shrivels.

"The financial and economic crisis appears to be giving a e-commerce a boost as consumers search for ways to reduce expenditures by purchasing items online," the OECD said, adding: "The savings can be substantial."
It cited a study showing that shoppers in Britain, Germany and France can save 17 percent by buying electronics goods, DVDs and clothing on online trading platforms rather than in physical stores.

In the United States on-line sales for 80 retailers rose an average of 11 percent in the first quarter of the year, according to another study.

One site, Craigslist, is forecast to report sales of 100 million dollars this year, a 23 percent increase from 2008. Another platform, Amazon, had net sales of 177 million dollars in the first quarter alone, up 24 percent from the first quarter 2008.

The OECD cites a study by the Forrester research group predicting that western European consumers will buy 123.1 billion euros' worth of goods online by 2014, for an average annual growth rate of 9.6 percent.
China too has experienced a jump in online retail activity. The online auction and retail website of the country's leading e-commerce company, Alibaba Group, reported a 131 percent rise in transaction volume in February compared with a year earlier.

Helping to spur electronic commerce is the growth in mobile phone use. The number of mobile phone subscribers grew at an average rate of 30 percent a year from 1993 to 2007 in the 30 industrialised economies in the OECD.
But the OECD warned that the future of e-commerce is not entirely secure, maintaining that its fate "depends for a large part on the level of confidence that consumers have in on-line shopping."

It noted that half the cross-border complaints and disputes filed with the European Consumer Center Network stemmed from purchases made over the Internet.
"Delivery problems and dissatisfaction with the products purchased were the leading reasons for the complaints, accounting for 75 percent of the total," the OECD said.

Customers voiced dissatisfaction with non-deliveries, misrepresentation by online retail sites and difficulties contacting merchants.

While the Internet may have made it easier to buy products from foreign businesses, consumers have shown themselves to be reluctant to do so, according to the OECD, which cited language barriers, higher shipping costs, regulatory barriers and scams and misleading practices as key constraints.

Last year 33 percent of EU consumers purchased products online but only 7.0 percent bought goods from another country, the report said.

While many countries have e-commerce laws and regulations, such practices risk becoming outdated given the speed at which new products and services are created.

The study found that most countries, apart from the United States, do not have specific regulations to protect the privacy of children.

It said many online retailers ask consumers to confirm their age simply by ticking a box, with no follow-up measures to ensure that the information is accurate.

Another area of growing concern for the sector, according to the OECD, is the use of behavioral techniques that track a consumer's purchasing habits in order to tailor advertising to his or her interest.

But there is little doubt about the economic impact of online advertising. A recent study cited by the OECD found that the contribution to economic activity of online advertising amounts to 300 billion dollars in the United States. The US online advertising sector directly employs more than 1.2 million people.  Continue reading here

I just received this promotion in my email this morning. Are Philippine merchants/malls missing a great free advertising tool by email?


Why couldn't Philippine Department stores, or Malls have a similiar online email every week for their  promo customers or those that enter its many promotions that  collects names and email addresses?  A valuable free tool is not being used here by most Philippine Merchants. 

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