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Robinsons Department Stores

Robinsons opens 47th store in Talisay CEBU

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Freeman Cebu November 30, 2009 CEBU, Philippines - Seeing the huge potential to set up a supermarket in the south given its growing population, Robinsons has just opened their 47th store in the country located in Talisay to further cater to the needs of the residents in the city and the nearby areas.

During the grand opening of Robinsons supermarket in South Central Square in Lawaan Talisay, Danilo Lim, Robinsons supermarket general manager shared that Cebu has always been part of their plans due to the good feedback that their two supermarkets in Cebu has reaped.  Continue reading here http://www.philstar.com/Article.aspx?articleId=528149&publicationSubCategoryId=108

Online Retail Thriving: 8% Growth Expected This Holiday Season but are Philippine merchants taking note?

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From the NY Times In its State Of Retailing Online 2009 report, Forrester Research reported that the vast majority of Web retailers were not only profitable in 2008 - in a recession - but also that their overall level of profitability grew.
 
My commment;  But has Philippine merchants noticed the trend and are they adapting to sell worldwide?  Here is a area for growth and expansion and Filipino merchants need to take note. 

The e-commerce market is expanding, due to a combination of factors.

Also brick-and-mortar businesses are migrating more of their operations online. We also have technology advances to thank: better recommendations technology, social media, the emergence of mobile commerce.

E-commerce Continues to Grow, Despite Economy

In the State Of Retailing Online 2009 report, Forrester Research reported that retailers saw their Web divisions grow by 18% in 2008. Given that Forrester described 2008 as "one of the worst years ever" in retail, that's significant growth in online retail activity. 
 
Continue reading here http://www.nytimes.com/external/readwriteweb/2009/11/23/23readwriteweb-online-retail-thriving-8-growth-expected-th-45446.html

Internet supermarket booms in bad times, Selling online a golden opportunity for Filipino business

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- The Internet global supermarket is booming because people and businesses are looking for bargains and new outlets in bad times, a new report says.  (My comment, Philippines has a golden opportunity for big and small businesses to embrace this technology and sell sell sell to the world.  Example is the recent Pacquiao rumble where people wanted to buy tshirts, and much more and where were the Filipino merchants like Island Souvenirs online, seems they and others are missing a golden opportunity)

And the this great global shopping mall can only expand rapidly as mobile phone use explodes, the Chinese get involved and advertisers jump in, the OECD forecasts.

But the e-trade revolution is being held back by hidden frontiers, ranging from concerns over privacy of personal information, language problems, delivery costs and taxation and regulation barriers.
As the Christmas spending spree, vital to many retailers and manufacturers around the world, gets under way, the OECD also highlights other worries for consumers.

For example, Santa Claus may never turn up with the goods, or the purchases may be defective, or payment details may be stolen.

These are among the obstacles to increased cross-border trade, paradoxically even within the European Union, which the Organisation for Economic Cooperation and Development lists in a report on a conference under the heading: "Empowering e-consumers."

The report found that the financial crisis had breathed new life into electronic commerce, with sales rising in Europe, the United States and China at a time when the store-based retail sector struggles as consumers' disposable income shrivels.

"The financial and economic crisis appears to be giving a e-commerce a boost as consumers search for ways to reduce expenditures by purchasing items online," the OECD said, adding: "The savings can be substantial."
It cited a study showing that shoppers in Britain, Germany and France can save 17 percent by buying electronics goods, DVDs and clothing on online trading platforms rather than in physical stores.

In the United States on-line sales for 80 retailers rose an average of 11 percent in the first quarter of the year, according to another study.

One site, Craigslist, is forecast to report sales of 100 million dollars this year, a 23 percent increase from 2008. Another platform, Amazon, had net sales of 177 million dollars in the first quarter alone, up 24 percent from the first quarter 2008.

The OECD cites a study by the Forrester research group predicting that western European consumers will buy 123.1 billion euros' worth of goods online by 2014, for an average annual growth rate of 9.6 percent.
China too has experienced a jump in online retail activity. The online auction and retail website of the country's leading e-commerce company, Alibaba Group, reported a 131 percent rise in transaction volume in February compared with a year earlier.

Helping to spur electronic commerce is the growth in mobile phone use. The number of mobile phone subscribers grew at an average rate of 30 percent a year from 1993 to 2007 in the 30 industrialised economies in the OECD.
But the OECD warned that the future of e-commerce is not entirely secure, maintaining that its fate "depends for a large part on the level of confidence that consumers have in on-line shopping."

It noted that half the cross-border complaints and disputes filed with the European Consumer Center Network stemmed from purchases made over the Internet.
 
"Delivery problems and dissatisfaction with the products purchased were the leading reasons for the complaints, accounting for 75 percent of the total," the OECD said.

Customers voiced dissatisfaction with non-deliveries, misrepresentation by online retail sites and difficulties contacting merchants.

While the Internet may have made it easier to buy products from foreign businesses, consumers have shown themselves to be reluctant to do so, according to the OECD, which cited language barriers, higher shipping costs, regulatory barriers and scams and misleading practices as key constraints.

Last year 33 percent of EU consumers purchased products online but only 7.0 percent bought goods from another country, the report said.

While many countries have e-commerce laws and regulations, such practices risk becoming outdated given the speed at which new products and services are created.

The study found that most countries, apart from the United States, do not have specific regulations to protect the privacy of children.

It said many online retailers ask consumers to confirm their age simply by ticking a box, with no follow-up measures to ensure that the information is accurate.

Another area of growing concern for the sector, according to the OECD, is the use of behavioral techniques that track a consumer's purchasing habits in order to tailor advertising to his or her interest.

But there is little doubt about the economic impact of online advertising. A recent study cited by the OECD found that the contribution to economic activity of online advertising amounts to 300 billion dollars in the United States. The US online advertising sector directly employs more than 1.2 million people.  Continue reading here http://www.abs-cbnnews.com/technology/11/16/09/internet-supermarket-booms-bad-times

I just received this promotion in my email this morning. Are Philippine merchants/malls missing a great free advertising tool by email?

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Why couldn't Philippine Department stores, or Malls have a similiar online email every week for their  promo customers or those that enter its many promotions that  collects names and email addresses?  A valuable free tool is not being used here by most Philippine Merchants. 


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Robinsons Appliances Philippines has 32 inch LCD TV for 27,995 until end of November with free gift

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DIY shops have 20 inch LCD for P10,744
LCDDIY1109

Also check out my blog on LCD TV prices in my blog

MAKRO HAS A 32 INCH UNION FOR 19,999 EFFECTIVE UNTIL NOVEMBER 4, SEE THEIR WEBSITE NON FOOD 3RD PAGE FROM BACK
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METRO DEPARTMENT STORES 32 JVC P25,998 until Nov 15, 2009

LCD TV 32″ until November 15, 2009
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Best buys in LCD TVS Cheap Philippines Cheapest Price on LCD TVs Philippines http://lcdtvphilippines.blogspot.com/


WHERE DID ALL THE TOMATOES GO HERE IN THE PHILIPPINES?

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The Philippines has suffered a terrible weather problem with almost continous rain or cloudiness for the past few weeks.  But what I can't understand is why the buyers for SM, Robinsons, Ayala, Metro grocery stores can't find alternative suppliers for a temporary solution rather than having store shelves empty of red tomatoes.  In USA the buyers find supplies all over the world to make sure they meet customer needs.   What is problem here? If there is no stock in country then Taiwan, Australia, Thailand, New Zealand or even South Africa or Mexico or South America must have supplies that can be flown in to meet the lack here of so many different vegetables.  If there is a source here in country it is not meeting the need for any I repeat ANY supermarket here in Cebu.  I assume Manila stores are suffering similiar lack of supplies.  The government should step in and relax the standards until the supplies return to normal and the buyers should use sources like I easily found by searching Australian tomatoes.  The customers want tomatoes and other vegetables and I assume the buyers could find alternative sources until this crisis is resolve as we get all kinds of other offshore dry goods, why not tomatoes and other vegetables?
 

A model for SM, Ayala, Metro, Robinsons to design the website and open new franchise Aldais

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I often wonder why the stores here like Ayala, SM and Robinsons and lots of their tenants don't use the web more with most affluent shoppers here in the Philippines now having an active online surfing with places like facebook and even TV getting online.  Setting up a website or blog is so cheap and easy to change or update if someone in authority made sure it happened.  And customers would apprciate the ability to see complete lines of merchandise or specials for the week.  One store in the USA and many parts of the world is Aldai and I wonder why they have not surfaced yet here in the Philippines as they would be excellent for small store locations with only limited items but quality at a low price. 

The major malls and department stores should seek to better use the internet web sites and blogs to make better use of their large purchasing power and get online in a big way and possibly set up a new chain franchise with the Aldai chain.  It is becoming very very popular in the States with low overhead with 2 or 3 employees handling a whole store.  It would seem with people looking for a new viable franchise this would be an excellent service and money maker. 

Regardless, the major department stores here need to examine their online presence as the world changes and customers demand new and cheaper ways to market such as Aldai does so well with emails to customers weekly, sales online, and a good layout that the stores here could follow.  Even SM doesn't evan contact information anymore for each store online and their addresses and maps.  I think it is a major oversite that SM, Ayala, Robinsons, Metro need to address rapidly.  Read more how Aldai does it below.  Lets have all the malls online with the same information here in the Philippines......

 
 

the ALDI way: incredible value every day.

The ALDI way of shopping has been continuously honed and refined since our first store opened in Southeastern Iowa in 1976. Committed to bringing food to customers at the lowest prices possible, our early stores set up shop in small spaces and introduced shoppers to the select-assortment concept, carrying only 500 select brand products. Compared with other supermarkets, our stores seemed tiny. But ALDI found a niche with Americans hungry for real value, and the chain grew rapidly.
Over time, more products were added, including more refrigerated and frozen foods. ALDI also began experimenting with Special Buy items, to great success. More recently, Sunday hours were instituted, and ALDI began accepting debit cards.
Today, there are over 1,000 ALDI stores in 29 states, from Kansas to the East Coast. And today’s ALDI store carries about 1,400 regularly-stocked items, including fresh meat, and, in certain locations, beer and wine. Though the original ALDI concept has been modified somewhat to accommodate our ever-changing tastes and preferences, the core concept remains: “Incredible Value Every Day.”
 
 
Special buys
 
 
 
Index of web links for Aldais
1,000 stores and growing!

All around the country, ALDI continues to grow!

Thanks to over 18 million loyal customers, ALDI is proud to be celebrating the opening of our 1,000th U.S. store! At a time when other retailers are cutting back and the recession is deepening, we continue to build new ALDI stores – now offering Incredible Value Every Day in 29 states nationwide. And this exciting 1,000th store in West Haven, Connecticut brings our common-sense solution to even more value-conscious consumers, just like you!
For over 30 years, ALDI has been offering grocery shoppers high quality products for a fraction of the cost – without having to buy in bulk. And now more than ever, we’re giving you more ways to save – without compromising quality! When you shop at ALDI, you can always count on finding products that are consistently equal to or better than the top national brands in quality and taste, for up to 50% less than at traditional grocery stores. And our Double Guarantee ensures it! In fact, you can find almost all of the items you need for your weekly shopping list at great ALDI prices every day – including staples like fresh produce, milk, bread and eggs. Helping you save an average of $115 a month on your family’s grocery bill!
Come see for yourself. Click here to find a store near you.
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SM, Ayala, Robinsons malls, Metro malls

 

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